WARRANTY AND SERVICE POLICY
St. Croix fishing rods, reels and blanks are
carefully crafted and individually inspected to
assure that our high quality standards are met.
However, should any damage occur to your St. Croix
rod, reel or blank, we will promptly repair or
replace it (at our option) according to the provisions
of the St. Croix Service Policy that specifically
applies to that product. Please refer to the Service
Policy included with your rod, reel or blank for
specific information regarding that model. This
policy applies to the original owner only and
may not be transferred to another person.
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LIFETIME WARRANTY
- Legend® Elite Rods
- Legend® Ultra Rods
- Avid Rods
- Imperial Rods
- Legend® Fly Reels
2-YEAR WARRANTY
- Premier Rods
- Wild River Rods
- Tidemaster® Rods
- Avid Surf Rods
1-YEAR WARRANTY
- Avid Spinning & Casting Reels
- Premier Spinning & Fly Reels
- Avid Ice Rods
- Premier Ice Rods
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We reserve the right to replace a discontinued
model with a current model of our choosing. We
rely on the information that you provide us on
our Warranty Registration form to substantiate
that you are the original owner.
Rods that are not covered under warranty may
be repaired or replaced for a reasonable charge.
St. Croix will advise you of the cost of repair
or replacement and await your approval prior to
proceeding.
Damaged products must be returned directly to
St. Croix. St. Croix dealers are not authorized
to perform service work on behalf of St. Croix.
You must return the entire product, including
broken parts, freight prepaid and insured, to
the address below. Please include a note explaining
the problem, along with $10.00 for return shipping
within the USA. International customers will be
asked to pay the actual shipping and insurance
charges. Please e-mail the St. Croix Service Center
with questions at service@stcroixrods.com.
Ship rods to:
Attention: Service Department
St. Croix Rod
856 4th Avenue North
Park Falls, Wisconsin 54552
This warranty is limited to repair or replacement
of the rod, reel or blank, and does not cover
direct, indirect, consequential, incidental or
any other type of damage resulting from the use
of the product. This warranty does not cover normal
wear, accident, misuse, neglect, fire, theft,
loss, intentional damage or value added from the
construction of a custom rod from a St. Croix
blank. Some states do not allow the exclusion
or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal
rights, and you may also have other rights that
vary from state to state.
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St. Croix of Park Falls, Ltd.
856 4th Avenue North
PO Box 279
Park Falls, Wisconsin 54552
Phone: 715-762-3226 or 1-800-826-7042
Fax: 715-762-3293
www.stcroixrods.com
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