The Sage Lifetime Warranty
Every new Sage rod, blank and 3000 series reel is covered
by our lifetime, original owner warranty.
This warranty is limited to repair and replacement
of the rod, blank or reel and does not cover direct,
indirect, consequential, incidental or any other type
of damage resulting from the use of the product. This
warranty does not cover fire, theft, loss, intentional
breakage, modification or customization of the finished
rod, or damage during the assembly of a blank into a
finished rod. Some states do not allow the exclusion
or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights that vary from state
to state.
Sage reserves the right to determine whether to repair
or replace any Sage Product covered by this warranty
and the right to replace any discontinued models with
comparable models when necessary. Colors and components
may vary between original and replacement parts.
The lifetime, original owner warranty applies to rods
with a serial # beginning with the letter "M"
and higher. Rods with serial #'s beginning with the
letters "A - L" (generally manufactured prior
to 1995); have an original owner lifetime guarantee
against any defect in materials or workmanship. Any
of these series of rods that fail due to misuse, negligence
or normal wear-and-tear will be repaired or replaced
at a reasonable cost. The serial # may be found on the
rod directly opposite the Sage logo.
For all return shipments within the U.S., the original
owner will be responsible for a $30 fee for each repaired
item to cover return shipping, insurance and processing.
International customers will be charged actual shipping
and insurance costs, and will be responsible for all
related customs and duty charges.
In order to have a product serviced:
- Please visit your local dealer or send it to the
address below.
- If you choose to send the Sage Product directly
to us, please send the entire Product, freight pre-paid,
and insured for its full value. Be sure to include
all broken parts or pieces. Package the Product either
in its original packaging, or in packaging affording
an equal degree of protection as the original packaging.
- Include a note with your name, shipping address,
phone # and e-mail address (if available), as well
as a brief explanation of the nature of the problem.
- For return shipments within the U.S., also include
a check for $30, or a Visa, Master Card or American
Express credit card # with the name that appears on
the card, and the expiration date.
- Questions? Contact Sage Repairs:
(888) 848-7243
repair@sageflyfish.com
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